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SMM Audit
SMM Audit

See where your customers get lost

We check your social media from profile to lead handling. Issues are ranked by how many customers they cost you.

WHO IT IS FOR
Early stage

Social media without results

You post content and invest in social media, but can't say how many customers it brings.

Growth stage

Metrics have dropped

Reach, engagement or leads from social media fell, and it's unclear what changed: the algorithm, the content or competitors.

Scale stage

You need an independent view

An agency or in-house team runs social media, reports look good, but the business sees no link to sales.

WHAT IS INCLUDED
Profile audit: design, positioning, bio and highlights
Content analysis: series, formats, consistency, engagement
Audience analysis: who follows you and whether they match customers
Targeted ads audit: audiences, creatives, cost per lead
Review of lead handling in DMs and comments
Competitor comparison by content and activity
Action plan prioritized by impact on sales
PROCESS

From request to result

[ 01 ]free · 30 min

Clarity Session

We discuss which networks you run and what you expect from them. You leave with a clear focus for the audit. No sales pitch.

[ 02 ]14 business days

Audit

Profiles, content, audience, ads and lead handling. The result is a report and a prioritized action plan.

[ 03 ]after report delivery

Results walkthrough

We go through the findings with your team or contractor and agree the order for implementing changes.

Frequently asked questions

and answers

How is an SMM audit different from a paid ads audit?+

An SMM audit covers social media as a whole: profiles, content, audience, communication and targeted ads. A paid ads audit goes deeper into Google Ads and Meta: analytics, account structure, bidding. If the main question is why organic content and profiles don't sell, you need an SMM audit.

Do you test our DMs as a mystery shopper?+

Yes, if you agree to it in advance. We message your DMs and comments as a potential customer and record how long we waited for a reply and whether we were guided to a purchase. This is often where more leads get lost than at the content stage.

What do you need from us for the audit?+

View access to profile statistics and ad accounts, plus a clear view of your goals: what social media should deliver to the business. If you have CRM data on leads from social media, it makes the conclusions more accurate.

Can we order an audit if another contractor runs our social media?+

Yes. An independent audit helps you see whether the work is heading in the right direction. We assess results and processes, not people, and state findings concretely so you can discuss them with your contractor.

THE FINAL STEP TOWARD A SYSTEM

Ready to turn growth
into predictability?

Start with a free 30-minute Clarity Session.