Protecting reputation
You need to catch negativity early and respond before it turns into a crisis.
A service that collects brand mentions from social media, news and forums in real time. We choose it to hear what people say and react to spikes of attention.
Reputation forms where people discuss a brand without it. Brand24 collects mentions from social media and news in real time, so you can react to negativity or buzz right away, not too late.
You need to catch negativity early and respond before it turns into a crisis.
People talk about the company a lot, and those conversations need to be heard and considered.
You need to see how a launch or news story plays out in mentions and sentiment.
We gather brand mentions from social media, news and forums into a single feed.
We watch the balance of positive and negative to see the tone of brand talk.
We catch spikes of negativity early so the team can respond in time.
We measure how campaigns and news affect the volume and tone of mentions.

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GVSPACE helped us build a consistent presence for EdPlit Polska on social media. The team took responsibility for managing our Instagram, creating content, and developing the account. I especially appreciate their responsibility, independence in their work, and understanding of the specifics of our business. I am satisfied with the results of our cooperation and can recommend the team as a reliable partner.
GVSPACE brought a fresh, creative approach to GARANT’s brand communication, turning a simple message about value into an engaging advertising campaign.
The tasks are similar: both track mentions. Brand24 stands out for a quick start, sentiment analysis and alerts on spikes, while Awario is stronger in flexible search and lead finding. The choice depends on the client's task, and sometimes we test both.
No, no service offers full coverage. Brand24 collects public mentions from available sources, but closed chats and private profiles stay out of view. That is enough to track trends and tone.
Comments under your own posts are only part of the conversation. Brand24 shows mentions where you weren't tagged: in other people's posts, news and forums that are otherwise easy to miss.
Not directly. The main value is reputation and fast response, but monitoring also reveals audience requests and pain points, which we factor into content and communication.
At GVSPACE, Brand24 is a reputation management tool: it collects brand mentions from social media, news and forums in real time and shows the tone of the conversation, so negativity or buzz can be addressed in time. We use Brand24 for brands active on social media and companies that care about reputation, setting up mention monitoring, sentiment tracking and spike alerts, so the team hears what people say and factors it into content and communication.