Booking and orders by hand
Customers write in messengers, a manager books, clarifies and confirms by hand, and on weekends inquiries wait until Monday.
AI Chatbot for Business
Routine tasks without a manager
We build chatbots for messengers and the site. The bot handles booking, orders and statuses by a clear scenario.
Managers can't keep up
Inquiries grow, replies are delayed, and some customers don't wait until they are offered a time or a product.
No channel for repeat sales
There are many customers, but no contact with them after the purchase, and broadcasts with offers or reminders are never sent.
Analysis of inquiries and a choice of scenarios to automate
Bot scenarios: menu, booking, orders, statuses, FAQ
Bots for Telegram, Viber, Instagram, Facebook Messenger and the site
Integration with a CRM, a booking system or the store platform
Payments in the bot via LiqPay or Stripe
Broadcasts and reminders by customer segment
Stats: inquiries, scenario conversions, handoffs to a manager
PROCESS
[ 01 ]free · 30 min
[ 02 ]14 business days
[ 03 ]depends on scope
[ 04 ]ongoing, monthly cycle
From request to result
[ 01 ]free · 30 minClarity Session
We review customer inquiries and choose the scenarios the bot will handle best. You leave with a scenario map. No sales pitch.
[ 02 ]14 business daysScenarios and prototype
We write the scenarios and build a prototype in the priority messenger. You test the bot before launch.
[ 03 ]depends on scopeBuild and launch
We integrate with your systems, connect the channels and launch the bot for customers.
[ 04 ]ongoing, monthly cycleDevelopment
We analyze the stats, improve the scenarios and add new features based on customer requests.
Frequently asked questions
and answers
How is a business chatbot different from an AI chatbot?+
A business chatbot works by scenario: buttons, menus, clear steps. It is predictable, fast and doesn't make mistakes in processes such as booking or payment. An AI chatbot understands free text and advises, but it costs more and needs quality control. A combination often works best: scenarios for processes and AI for questions in the customer's own words.
Which messenger should we choose?+
The one your customers use. In Ukraine that is most often Telegram and Viber, and for an Instagram audience, direct messages. A bot can run in several channels with one logic, but it is better to start where most inquiries come from.
Can we take payments in the bot?+
Yes, through payment systems that support payment in messengers or by link. The specific method depends on the channel and your payment system, and we check that at the scenario stage.
Won't customers get tired of broadcasts from the bot?+
They will, if you send everything to everyone. That's why we segment broadcasts by interests and purchase history and don't send them more often than they are useful. We track the number of unsubscribes as a separate metric.
THE FINAL STEP TOWARD A SYSTEMReady to turn growth
Ready to turn growth
into predictability?
Start with a free 30-minute Clarity Session.
