The same questions every day
Managers spend hours answering identical questions about prices, terms and delivery, while night and weekend inquiries wait until morning.
AI Chatbot Development
Answers for customers at any hour
We build AI bots that answer from your knowledge base. Complex questions go to a person instead of a made-up answer.
A button bot can't cope
A scripted bot works while the customer presses buttons, but answers any question in their own words with "I didn't understand".
Support grows with volume
The number of requests keeps rising, and every increase in sales means hiring more support agents.
Request analysis: typical questions, frequency and complexity
A knowledge base from your documents, FAQ, catalog and terms
An LLM-based bot that answers only from the knowledge base
Channels: website, WhatsApp, Telegram, Instagram, Messenger
Handoff to a manager with the full conversation history
CRM integration: lead creation, statuses, customer data
Monitoring of dialogues, answer quality and resolution rate
PROCESS
[ 01 ]free · 30 min
[ 02 ]14 business days
[ 03 ]first 30 days of work
[ 04 ]ongoing, monthly cycle
From request to result
[ 01 ]free · 30 minClarity Session
We review typical customer requests and the channels where they need handling. You leave with scenarios for the bot. No sales pitch.
[ 02 ]14 business daysAnalysis and prototype
We build the knowledge base and a prototype and test it on real questions. You get an assessment of answer quality.
[ 03 ]first 30 days of workLaunch
We connect the bot to channels and CRM, launch it on part of the traffic and fix weak answers.
[ 04 ]ongoing, monthly cycleGrowth
We analyze dialogues, update the knowledge base and expand the scenarios the bot resolves without a human.
Frequently asked questions
and answers
How is an AI chatbot different from a regular business chatbot?+
A regular bot follows a script: buttons, menus, predefined answers. It's predictable and cheaper, but doesn't understand questions in free form. An AI bot understands free text and answers from your knowledge base. For simple scenarios like bookings or order status a regular bot is enough, for consultations you need AI.
What if the bot makes up an answer?+
The risk exists, so we limit the bot to your knowledge base: if the answer isn't there, it passes the question to a manager instead of inventing one. Before launch we test the bot on real customer questions and fix weak spots. After launch we review dialogues regularly.
Does the bot understand different languages?+
Yes. Modern language models work well in many languages and can reply in the customer's language. We check quality on your real requests at the prototype stage.
How many requests will the bot resolve without a human?+
It depends on the type of requests and how complete the knowledge base is. The bot handles typical questions about terms, prices and delivery well, while complex complaints and unusual situations are better passed to a person. We measure the real share after launch and grow it by expanding the knowledge base.
THE FINAL STEP TOWARD A SYSTEMReady to turn growth
Ready to turn growth
into predictability?
Start with a free 30-minute Clarity Session.
